James Hancock
QUALITY ENGINEER
I’m a quality engineer with Quickstep where I work to ensure compliance with customer specifications and engineering requirements. This involves conducting audits, part inspections and the implementation of corrective actions to manage non-conforming product.
Critical thinking – for customers
The great challenge in Quality is not only determining the root causes to problems, but also putting in controls to prevent reoccurrence. Particularly when hard deadlines are involved; finding solutions can be extremely rewarding.
Most engineering roles are focused internally to the business. Quality gives you exposure to not only having to manage external customer expectations, but also internal ones.
Moving forward
Quickstep is still quite young in the realm of aerospace manufacturing; however, we are making leaps and bounds in developing as a supplier of choice for new contracts. It’s exciting to be involved in a company where you can see the vast future potential.
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